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Designed for the Australian Not for Profit, Community and Health sectors.

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Ensuring ChilliDB can send emails on your behalf

nmonds

Nov 5, 20211 min read

Ensuring ChilliDB can send emails on your behalf

This article is intended for system administrators. Please follow the instructions below so emails sent from ChilliDB can be received...

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User Guide to Sending Emails from ChilliDB

nmonds

Nov 5, 20211 min read

User Guide to Sending Emails from ChilliDB

This guide will cover how users can quickly send emails to their contacts in ChilliDB. The first step is to make sure the contact record...

77 views0 comments

nmonds

Nov 5, 20211 min read

Configuring SMS in ChilliDB

ChilliDB allows you to easily send SMS messages to your contacts by either clicking on their mobile phones numbers or adding their mobile...

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Is there a maximum length for SMS in ChilliDB?

nmonds

Nov 5, 20211 min read

Is there a maximum length for SMS in ChilliDB?

No, ChilliDB does not set any limit. All of this is independent of ChilliDB and you should check your SMS carrier. The following is...

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Available in Distribution Lists Default Value

nmonds

Nov 5, 20211 min read

Available in Distribution Lists Default Value

For your convenience, It is possible to set a default value for the 'available in distribution list' checkbox when adding a communication...

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nmonds

Nov 5, 20211 min read

Groups Vs Distribution Lists

What is the difference between Groups and Distribution Lists? Distribution lists allow the management of sets of email addresses for...

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Using Notification Rules to Schedule Emails for Memberships and Events

nmonds

Nov 5, 20211 min read

Using Notification Rules to Schedule Emails for Memberships and Events

Using the Notification rules feature, you can configure emails to be sent at a scheduled time, or relative to a time in the membership or...

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Automatic Subscriptions Using Distribution List subscription Rules

nmonds

Nov 5, 20212 min read

Automatic Subscriptions Using Distribution List subscription Rules

All distribution lists that are not system managed have access to a subscription rules tab, this tab allows you to set up some conditions...

59 views0 comments

nmonds

Nov 5, 20212 min read

Mailchimp Integration with ChilliDB

With Mailchimp integration you can create distribution lists that are synced between ChilliDB and Mailchimp. You can even turn...

119 views0 comments

nmonds

Nov 5, 20211 min read

System Managed Distribution Lists

Some Distribution Lists are system managed and not able to be managed by users to protect their integrity. This is the case for those...

12 views0 comments

nmonds

Nov 5, 20211 min read

Email Tracking Options

ChilliDB can track if your Messages are being opened or not through the "Track Open" checkbox on the "Tracking Options" section of the...

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nmonds

Nov 5, 20211 min read

Creating and Using Message Templates

Message templates are used to quickly reuse common emails and maintain consistency with email structures in ChilliDB. Email merge tokens...

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Sending Emails to Recipients with the Same Email Address

nmonds

Nov 5, 20211 min read

Sending Emails to Recipients with the Same Email Address

You may encounter scenarios where you are emailing recipients who share the same email address. The way this is handled depends on...

19 views0 comments

nmonds

Nov 5, 20211 min read

Getting Started with ChilliDB

If you are new to ChilliDB please read this post to help you get started. This article lists topics which will be helpful to go over when...

44 views0 comments

nmonds

Nov 5, 20211 min read

Customising Data Shown in Tabs

Some tabs can now be customised to display any base or custom field from the relevant module. Tabs on the following pages can now be...

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Renaming and Reordering Tabs with Tab Management

nmonds

Nov 5, 20211 min read

Renaming and Reordering Tabs with Tab Management

The Tab Management window allows you to manage the tabs on certain ChilliDB screens including Organisations, Contacts, Notes and Events....

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nmonds

Nov 5, 20211 min read

How to save your searches

Use Saved Searches to save your frequently used searches for easy use. Each user has their own set of saved searches. 1. Go to a search...

6 views0 comments

nmonds

Nov 5, 20214 min read

Introduction to ChilliDB Search

Searching is now easier and more versatile than ever with the updated ChilliDB search pages for various modules, including contacts,...

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Introducing the Custom Fields Grid Layout

nmonds

Nov 5, 20213 min read

Introducing the Custom Fields Grid Layout

ChilliDB Custom Fields provide a powerful solution to allowing you to customise the data fields on any screen through ChilliDB, giving...

56 views0 comments

nmonds

Nov 5, 20213 min read

ChilliDB Calculated Custom Fields

These fields enable you to build a Custom Field which can have its value calculated automatically based on a formula that you build. The...

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