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Demonstration
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$193 per hour
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That's saving you $289.5 for every 10 hours bundled
Support Hours
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Additional support services that are not covered under standard product support can be obtained by purchasing support hours at $193 per hour (excl GST).
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Support hours can be used for a number of services including report writing, data migration and cleansing, product customisation and software upgrades.
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Support Hours will be billed based on the hours consumed and can be purchased in advanced in blocks of 10 hours with a 15% discount to the standard hourly rate.
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Pre-purchased support hours last for 12 months, and the balance can be viewed via the Help Desk.
Managing Support Hours Through Help Desk
The ChilliDB Help Desk allows you to manage your Support Hours with the ability to view your balance of hours, view your usage, and purchase additional hours. To do this, start by logging into the ChilliDB HelpDesk and select 'Support Hours' from the menu.
